CashMyBike.com

CashMyBike.com ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, store, and share your data in accordance with UK GDPR.

CashMyBike.com is a trading name of Flip My Bike Limited, registered in the United Kingdom. We operate as a bike buying service under the Flip My Bike brand.

For all data-related matters, contact:
📧 privacy@cashmybike.com
📍 Maidstone, United Kingdom

We collect personal data when you use our services, submit your bike, or contact us. This may include:

• Full name
   
• Email address
   
• Phone number
   
• Postal address
   
• Proof of ID (e.g. driver’s license, passport)
   
• Proof of address (e.g. utility bill, bank statement)
   
• Bike details (including frame number and photos)
   
• Communication history
   
• IP address (via website forms)
   

We collect and process your data to:

• Provide you with a quote and fulfil a bike sale
   
• Verify your identity and ownership of the bike
   
• Prevent fraud and theft
   
• Arrange payment and delivery
   
• Comply with legal and regulatory requirements
   
• Improve our website and services
   

We only collect data that is necessary and lawful under UK GDPR Article 6(1)(b), (c), and (f).

Your personal data is stored securely on encrypted systems and is only accessible by authorised team members.

• ID and address documents are stored temporarily and securely
   
• Data is retained for no longer than 12 months unless legally required
   
• We use secure platforms such as Airtable, Webflow, Stripe, and Zapier, all of which are GDPR-compliant
   

We do not sell your personal data.
We may share it with trusted service providers strictly for operational purposes, including:

• Courier services (for pickup/delivery)
   
• Payment processors (e.g. Stripe)
   
• ID verification platforms (if implemented)
   
• Legal authorities (in case of suspected fraud or theft)
   

You have the right to:

• Access the personal data we hold on you
   
• Request correction of inaccurate data
   
• Request deletion of your data (where legally permitted)
   
• Object to or restrict data processing
   
• File a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, contact us at privacy@cashmybike.com

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A detailed cookie policy will be provided on the website.

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.